What you can report
- Suspected scams, misleading information, prohibited items, spam, advertising, inappropriate behavior or threats
- Listings or accounts impersonating someone or using their photos, business name or identity
- Content that may violate platform policies or applicable laws
Evidence to prepare
- Listing title, seller nickname, conversations, and trade date, time and location
- Payment records, receipts, contracts, item photos and other evidence of the facts
- Submit only necessary sensitive information. Never submit account passwords or OTPs.
Actions our team can take
Our team may review reports and take platform actions such as hiding content, restricting use or requesting more information. Wooribayan is not a trading party, investigator or court and cannot compel refunds or make final legal liability decisions.
- Report urgent crimes or physical threats to local authorities immediately.
- Legal requests for retained records are handled within applicable procedures and scope.
Status and reconsideration
Reports are tracked as received, under review, resolved or dismissed. If you believe an action is based on incorrect facts, you may supplement the report or dispute evidence and request reconsideration. Administrative actions and exceptions are logged.